Privacy Policy

Privacy Policy and Personal Data Protection

Last updated: May 13, 2025

This website is maintained and operated by Grupo Eletrolar.

We take seriously our commitment to the privacy and protection of the personal data of those who access and interact with our digital channels. By using this website, you agree to the practices described in this policy, prepared in accordance with Law No. 13,709/2018 – General Data Protection Law (LGPD).

Here you will find clear information about:

• Who can use our website
• What personal data we collect and for what purposes
• Your rights as a data subject
• How we protect your information
• How to contact us

Who should use this website

Our website is intended for individuals over 18 years of age and professionals working in sectors related to Grupo Eletrolar’s activities.

Personal data collected

2.1 Data actively provided by the user

We collect the following personal data when you voluntarily fill out forms on the website:

• Full name
• Email
• Phone number
• Company
• Job title
• Other data requested in the website forms

Purpose: We use this data to enable institutional communications, send relevant content, and provide information about events, trade shows, and updates from Grupo Eletrolar.

2.2 Data collected automatically

During navigation, we collect technical and behavioral information such as:

• IP address
• Approximate geolocation
• Browsing data and interactions with the website
• Device and browser type

Purpose: To understand how users interact with the website, improve their browsing experience, and optimize content and campaigns.

Use of cookies

We use first-party and third-party cookies to improve your digital experience.

3.1 Essential and performance cookies

They enable basic website functionalities and help us understand how it is being used.

3.2 Third-party cookies

Partner companies, such as Google Analytics and RD Station, may install cookies for usage analysis and content personalization.

3.3 How to manage cookies

You can disable cookies in your browser at any time. This may affect website functionality.

Data sharing

We do not sell or share your data with third parties, except when necessary to comply with legal obligations, court orders, or requests from public authorities.

Storage period

Personal data is retained for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, the data will be securely deleted or anonymized.

Legal bases for processing

All data processing operations carried out by Grupo Eletrolar have a legal basis, such as the data subject’s consent, compliance with legal obligations, or legitimate interest, as applicable.

Your rights as a data subject

• Confirm the existence of data processing
• Access your personal data
• Correct inaccurate, incomplete, or outdated data
• Request anonymization, blocking, or deletion of unnecessary data
• Request data portability, when applicable
• Withdraw your consent, when applicable
• Be informed about data sharing
• Be informed about the possibility of not providing consent and its consequences

Important: In cases where the legal basis for processing is not consent, data deletion may not be immediate, as provided by law.

How to exercise your rights

Contact us through the channels indicated below. For your security, we may request proof of identity before fulfilling your request.

Data security

• Restricted and controlled access to personal data
• Access monitoring
• Environments protected by up-to-date technologies

However, no system is immune to incidents. In the event of a breach with potential risk, you will be notified as required by the LGPD.

Complaint to the ANPD

If you believe your data has been processed improperly, you may file a complaint with the National Data Protection Authority (ANPD).

Changes to this policy

This policy may be updated at any time to reflect legislative, technical, or institutional changes. Whenever relevant changes occur, we will communicate them visibly through our channels.

Contact the Data Protection Officer (DPO)